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ACH: Limitations of Warranty Claims


Event Details*
Thursday, May 11, 2023
2:00 - 3:00 pm ET
Webinar; 1.2 AAP/APRP CEU Eligible
Level: Intermediate

Event Registration**
Member Price: $225.00
Non-Member Price: $325.00

On June 30, 2021, NACHA implemented a new ACH Rule called Limitation on Warranty Claims. This new rule limits the ODFI and Originators’ liability for unauthorized ACH debits. The rule introduced three claim windows: two for consumer claims, and one for business claims.

An RDFI can, under this rule, recover funds that resulted from unauthorized ACH entries, but these claims must be initiated outside of the network if the settlement date of the entry(ies) is outside the deadline for an R10 or R11 return.

The rule does not prescribe responses from the ODFI, which continues to create confusion and frustration among participants.

Grab your account holder claim response procedures and join us to explore the process and participant responses under this new Rule.

Takeaway! Attendees will receive the updated Breach of Warranty sample letter created by NEACH.

Using case studies, and applicable laws including EFTA/Reg. E and UCC, attendees will:
• Define key terms and the 3 claim windows
• Compare the ACH Rule with laws
• Evaluate participant liability for unauthorized ACH debit entries
• Clarify the portions of the new Rule causing the most confusion
• Apply the Rule to real-life cases
• Examine common NEACH member questions

Rayleen M. Pirnie, BCJ, AAP, CERP, Director, Risk & Fraud, NEACH

Sandy Ortins, AAP, APRP, NCP, Senior Vice President, Operations, NEACH


• ACH Origination
• ACH Receipt
• BSA/Compliance
• Electronic Banking
• Payments Rules and Regulations

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• Sticky Situations: Reg E Compliance Tips (2-pt series)
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• Payments Management Conference

*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

** This event is part of the NEACH Education Club. Members who join the Club save $75 off the cost of this event.

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