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Sticky Situations - Handling Consumer ACH Disputes


Event Details*
1.8 AAP CEU Eligible

Event Registration**
Member Price:         $195.00
Non-Member Price:  $295.00

Updated for 2019 with new cases! This interactive, fast-paced session focuses on the most common "sticky" consumer ACH disputes, and provides attendees with a basic understanding of what is required to maintain compliance, plus tips on handling these issues. The course concludes with real life “sticky situations,” where attendees try their hand at solving an issue while balancing compliance obligations with customer service. Course includes multiple case studies that the institution can use for internal training.

*Please note that the access information will be sent to you in a separate email upon receipt of payment.  Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club.  Members who join the Club save $65 off the cost of this event.
**Receive 90 day access on this session beginning on requested start date.

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