Event Details*
Tuesday, October 21, 2025
2:00 - 3:00 pm ET
Webinar; 1.2 NCP CEU Eligible
Level: Intermediate
Event Registration**
Member Price: $200
Non-Member Price: $350
**With the $200 registration, members can register an unlimited number of participants from their organization. All participants must be registered simultaneously. To access this pricing, log in as a member and choose ‘Manage Group Registration for Company.’
NEACH is excited to offer a three-part series that dives into the ins and outs of checks. In this session, Part 2 of the series, we explore the return and adjustment process. Making the decision to pay or return a check item is one of the critical responsibilities that rests with the paying institution. Returns must be handled expeditiously under Reg CC and in conjunction with the Uniform Commercial Code to avoid losing the right to return. But just because the institution decides to not return doesn’t mean that the story ends there. In fact, there can be a lot more options available depending on what factors are at play. The adjustment process is frequently used to resolve issues that come up after posting. Examples of this include encoding errors, duplicate presentment, and even missing endorsement. On top of this, institutions can assert warranty breaches directly to attempt to resolve situations outside of the typical check exchange such as for scenarios in which the Reg CC RDC Indemnity has been breached along with many others. In this session, we explore this topic in detail discussing which rules, laws, and regulations apply to the return and adjustment process and then also talk about different methods of return, adjustment, and dealing direct. We will also use case studies to apply what we learn to real-life situations that institutions are likely to experience. Come join us as dive into the ins and outs of checks the return and adjustment process Part 2 of our three-part series.
At the end of this session, learners will be able to:
• Demonstrate an understanding of the Paying Bank’s responsibility regarding check returns
• Differentiate between the various warranties and indemnities applicable to check returns and adjustments
• Design strategies for effectively resolving complex check return and adjustment scenarios
Speaker:
• Mary Mumper-Morrison, AAP, APRP, CAMS, Director, Education, NEACH
Audience:
• Anyone involved in check processing/RDC
• Financial Institutions
• NCPs
• Operations
• Payments Rules and Regulations
You might also like:
• This Ins and Outs of Checks - Part 3: RDC
*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.
**With the $200 registration, members can register an unlimited number of participants from their organization. All participants must be registered simultaneously. To access this pricing, log in as a member and choose ‘Manage Group Registration for Company.’