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2023 Sticky Situations: Reg E Compliance Tips 2-Part Series: Members Only

Description

Event Details*
Part 1: Wednesday, April 19, 2023
Part 2: Wednesday, July 19, 2023
2:00 - 3:30 pm ET
Webinar; 1.8 AAP/APRP CEU Eligible (per session)
Level: Intermediate

Event Registration**
Member Price: $325.00¹
Non-Member Price: Member Only
¹Members must register before April 19, 2023 to receive this price


In this interactive two-part series, we will explore the complex and often misinterpreted world of Regulation E. From “what-went-wrong” in actual cases to Regulator expectations, and what’s “unauthorized” under the Reg to investigations, we’ll explore both debit card and ACH EFT disputes from a boots-on-the-ground perspective.

Take aways include action items, investigation tips, resources, and more.

Bring your questions along! Each virtual workshop focuses on addressing attendee questions, concerns, investigations, and cases.


In this intermediate, interactive series, attendees will:
• Dissect common Regulator and CFPB findings to uncover common issues.
• Combine CFPB interpretations with common consumer claims.
• Distinguish “unauthorized” from “authorized” consumer claims under Reg E.
• Analyze when a case is a “network” dispute option vs. a Reg E claim.
• Investigate true cases to determine the appropriate FI and consumer liability using Regulation E as a guide.
• Prepare an internal action items list to increase compliance and reduce exposure.

NOTE: We will NOT cover Reg E fundamentals in this course. Attendees should have a solid working knowledge of Regulation E, dispute handling at your institution, and the applicable EFTA options available. We encourage attending Unauthorized EFTs and Regulation E prior to this course.


Speaker:
Rayleen M. Pirnie, BCJ, AAP, CERP, Director, Risk & Fraud, NEACH


Audience:
• AAPs
• ACH Coordinator
• APRPs
• Audit
• Card
• Card Processing
• Electronic Banking
• Financial Institutions
• Operations
• Product Management
• Reg E
• Risk/Compliance
• Training Director


You might also like:
• Unauthorized EFTs and Regulation E
• Payments Compliance Symposium
• Payments Management Conference



*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

**Please note that The Sticky Situations: Reg E Compliance Tips sessions do not allow multiple users to register at no additional cost. The registration cost listed above is per person.

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