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Arbitration and Rules Enforcement


Event Details*
Friday, April 01, 2022
On-Demand; 1.2 AAP/APRP CEU Eligible
Learning Level: Intermediate

Event Registration**
Member Price: $225.00
Non-Member Price: $325.00

Financial institutions are sometimes reluctant to use Nacha’s Arbitration and Rules Enforcement process. This session is intended to address the components of this process: Compensation, Arbitration and Rules Enforcement, in a manner that can be easily understood by financial institution members, and hopefully, in a way that will seem less intimidating. For example, members who have not previously submitted a Rules violation may not have done so, because the assumption was made that the process is time-consuming and overwhelming. This is something that can be done online, and such submissions support a more compliant ACH Network.

In this session attendees will:
• Develop procedures for submitting or responding to a potential Rules violation
• Understand how Rules violations are handled, as well as the available options: compensation, arbitration or Rules enforcement
• Discover how reporting a Rules violation can benefit your financial institution, and support the integrity of the ACH Network

Kathleen Shea, AAP, APRP, CAMS, NCP, Director, Education, NEACH

• Operations

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• ACH Rules, Where Does it Say That?
• Payments Compliance Symposium

*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club. Members who join the Club save $75 off the cost of this event.

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