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All About Stop Payments

Description

Event Details*
Friday, April 01, 2022
On-Demand; 1.2 AAP CEU Eligible
Learning Level: Intermediate

Event Registration**
Member Price: $225.00
Non-Member Price: $325.00


During ACH audits, we sometimes find that there are issues on how stop payments are placed, with regard to expiration dates, one time or recurring stops, and how corporate customers have to renew stop payments if they want them to be in effect following the six month timeframe. The front line as well as call center staff are often the ones who receive stop payment requests from customers or members, and turn to Operations staff whey they have questions. Ensuring that Operations staff is educated on all stop payment parameters helps to make sure the intent of the customers or members is understood and reflected on how the stop payment is placed.


In this session attendees will:
• Identify the timeframes and requirements surrounding placing stop payments for consumers vs corporate customers
• Recognize the real intent of the customer or member who is asking to place a stop payment
• Discover the Rules as they apply to handling lost, stolen or destroyed official bank checks


Speaker:
Kathleen Shea, AAP, APRP, CAMS, NCP, Director, Education, NEACH


Audience:
• Operations


You might also like:

• ACH Rules: Where Does it Say That?
• Payments Compliance Symposium



*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club. Members who join the Club save $75 off the cost of this event.



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