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Unauthorized EFTs and Regulation E


Event Details*
Thursday, March 30, 2023
2:00 - 3:00 pm ET
Webinar; 1.2 AAP/APRP CEU Eligible
Level: Beginner

Event Registration**
Member Price: $225.00
Non-Member Price: $325.00

Regulation E contains a financial institution's primary obligations for resolving consumer claims of unauthorized Electronic Fund Transfers (EFTs). Using Regulation E as a guide, this course dives into critical components of an institution's obligations for consumer claims of unauthorized ACH debits and debit card transactions.

In this session attendees will

• Examine provisions of Regulation E applicable to consumer claims of unauthorized EFTs
• Discuss how Regulation E and the CFPB’s 2021 interpretations impact investigation responsibilities of institutions
• Identify Regulation E investigation requirements from payment system rights of return
• Differentiate institution responsibility/liability from consumer liability
• Apply what you have learned


Mary Mumper-Morrison, AAP, APRP, CAMS, Director, Education, NEACH
Rayleen M. Pirnie, BCJ, AAP, CERP, Director, Risk & Fraud, NEACH

• ACH Origination
• ACH Receipt
• BSA/Compliance
• Cards (Including Error Resolution Disputes)
• Electronic Banking
• Payments Rules and Regulations

You might also like:
• ACH Fraud: The Rules & Beyond
• ACH: Limitations of Warranty Claims 2022
• Sticky Situations: Reg E Compliance Tips: 2-Part Series

*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

** This event is part of the NEACH Education Club. Members who join the Club save $75 off the cost of this event.

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