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Reclamations: Government vs. Commercial


Event Details*
Thursday, April 1, 2021
On-Demand; 1.2 AAP, APRP CEU Eligible

Learning Level: Intermediate

Event Registration**
Member Price:     $225.00
Non-Member Price:   $325.00

Session Description:

Commercial Reclamations differ from Government Reclamations; learn the difference between the two.

Some of the most frequently asked questions on NEACH’s Payments Hotline relate to reclamations and how to properly process them. Nearly all of these questions are actually asking about a government or commercial reclamation. Not understanding the different processes and liabilities associated with these different reclamations can leave financial institutions with large dollar losses due to benefit payments. FIs should not be suffering losses for private sector (commercial) benefit payments. This session will review the rules and liabilities of both commercial and government reclamations and discuss how an RDFI can avoid loss.

Attendees will leave the session with an understanding of:

  1. A comprehensive overview of each Rule;
  2. How to respond to commercial and government reclamations, including step-by-step instruction;
  3. The steps to take to reclaim funds from an Originator in order to honor the government reclamation;
  4. The liability breakdown for each reclamation type. 


Sandy Ortins, SVP, Operations, NEACH

  • ACH Operations staff
  • ACH Managers
  • Compliance Officers
  • Electronic Payments professionals 
  • Retail 
  • AAPs and APRPs wanting to earn continuing education credits. 

You might also like:
  • The Green Book: Compliance and Liability
  • Compliance Day

*Please note that the access information will be sent to you in a separate email upon receipt of payment.  Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club.  Members who join the Club save $75 off the cost of this event.

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