Event Details*
Thursday, February 01, 2024
On-Demand; 1.2 AAP/APRP CEU Eligible
Level: Advanced
Event Registration**
Member Price: $150.00
Non-Member Price: $325.00
**$150 member registration fee includes 3 registrations. Additional members may be registered for $25/person. All members must be registered at the same time, and you must be logged in to receive this pricing.
Product management refers to the process by which an organization ensures that its customer-facing offerings are positioned to ensure long-term success. Product managers take a holistic approach to ensure their designated services are designed to optimize factors such as customer satisfaction, meet the user's needs, be profitable, compliant, operationally sound, and satisfy the organization's needs. In today's financial service environment, payment managers may be operating as product managers or may oversee this function as one of many things they are charged with.
In this session geared toward payment function managers, NEACH will Define product management as it relates to payments providing examples of how product management ties into payment services such as ACH, RDC, Wires, Instant Payments, and Card. This session will explore the role of product management in an organization, describe the possible measures of success, and outline a path forward for implementing and managing product management in several different environments. No matter how big or small your organization may be, having an effective product management strategy and process in place is key to long-term payment service success.
Come join us as we dive into the manager’s role in payment product management.
Attendees will:
• Apply learned concepts by creating a plan for how to implement a product management strategy with payments
• Differentiate between project and product management
• Measure the effectiveness of existing product management programs in place
Speaker:
• Mark Dixon, AAP, APRP, NCP, Vice President, Education, NEACH
Audience:
• AAPs
• APRPs
• Board Reporting and Training
• COO
• C-Suite
• Executive/Senior Management
• Operations
*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.
**$150 member registration fee includes 3 registrations. Additional members may be registered for $25/person. All members must be registered at the same time, and you must be logged in to receive this pricing.