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The Manager's Role in Payment-Related Vendor Management


Event Details*
Tuesday, July 11, 2023
2:00 - 3:00 pm ET
Webinar; 1.2 AAP/APRP CEU Eligible
Level: Advanced

Event Registration**
Member Price: $225.00
Non-Member Price: $325.00

This session is a part of a management series of live webinars being offered in 2023. In this session geared toward payment function managers, NEACH will explore the manager’s role in payment-related vendor management. Your financial institution’s vendors should not be managed in a silo, but this is often the case in the real world. An effective vendor management program can help synchronize this siloed effect and inform managers of their roles related to this program.

Departments throughout the institution likely maintain relationships with vendors and may own the formal vendor management process for these parties. Those who regularly interact with vendors’ products and services are in the best position to assess their performance and manage the relationship. This session will help inform managers of their role in vendor management by defining the various payment-related vendors (including third parties), exploring vendor life cycle management, examining vendor performance management, detailing third-party party risk management, and exploring vendor opportunities and rewards.

During this session attendees will

• Illustrate how vendor management relates to payment functions
• Discuss the risks of poor vendor management
• Examine opportunities with vendor management, including potential partnerships with Fintechs
• Examine the steps a payments manager may need to be involved in related to an institution’s vendor management program

Mary Mumper-Morrison, AAP, APRP, CAMS, Director, Education, NEACH

• Executive/Senior Management
• Operations
• Product Management

You might also like:
• Managing a Culture of Compliance
• Manager's Role in Policy Management
• Manager's Training by the Numbers (Metric Oversight)
• Manager's Role in Payment Risk Management
• The Operations Manager's Role in Payment Product Management
• Manager's Guide to Communicating with the Board/Senior Management

*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

** This event is part of the NEACH Education Club. Members who join the Club save $75 off the cost of this event.

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