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HELOC Loan Fraud Update


Event Details
Wednesday, November 2, 2022
10:00 - 10:50 am ET
Webinar; 1 AAP/APRP CEU Eligible
Level: Beginner

Event Registration
Member Price: Free
Non-Member Price: Members Only

Join us for a free, members-only update on the Home Equity Line of Credit (HELOC) loan fraud cases impacting financial institutions and their account holders. With fraud loss reports ranging from $10,000 to $680,000 per occurrence, this is your chance to hear the common social engineering techniques fraudsters are using to take over your customer/member HELOC and checking accounts. We encourage inviting a variety of staff from the institution to this update.
While the fraud starts with social engineering the call center and/or branch staff, these fraudsters quickly turn their attention to Operations, the Wire Room, and/or Online Banking to facilitate these frauds. Additionally, the level of information the fraudsters have is creating a challenge for institutions relying heavily on consumer out-of-wallet information as the fraudsters appear to have access.

Rayleen M. Pirnie, BCJ, AAP, CERP, Director, Risk & Fraud, NEACH


• AAPs
• ACH Coordinator
• Audit
• Electronic Banking
• Executive/Senior Management
• Financial Institutions
• Operations
• Reg E
• Retail Banking/Front Line Staff
• Risk/Compliance
• Rule Book Contact
• Teller Training
• Training Director

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